CONFIDENTIALITY COMMITMENT

Protection of your personal information and transaction security during the payment process are very important to us. Apart from that, it is required to keep and use some of your personal information (name, age, interest fields, e-mail etc.) to provide a better service to you. Such information collected on the Alchera servers are used to receive orders, provide product and services, problem-free payments, update of customer information and sustainability of the memberships and for the fact that 3rd parties carry out technical, logistic and similar other functions on behalf of us. Alchera does not share the information it collects from membership forms with third parties without the knowledge or contrary order of the said member and does not use or sell such for any commercial reasons out of activity.

Customer information may only be disclosed to the official authorities in case such information are duly requested by the official authorities and as per the mandatory legislation provisions in force.

Only Customer can access all of the information he/she enters into the system and only customer can change this information. It is not possible for other persons to access and change such information. It is an exception that Alchera realizes the entries of the dealers.

You can easily be removed from mailing list by clicking on the link “Please click if you don't want to receive notifications.” located at the bottom part of e-mails sent by Alchera. 

Your credit card information requested on the payment page are not kept on the servers of our site or companies providing services under any circumstances in order to keep the security of our valuable customers at the top level. Thus, all transactions regarding the payment are ensured to be realized between the bank and your computer over the interface of our web site.